Mark Horwood the CEO of Captivate Connect which provides telco services. He understands how important telco services are to regional businesses and he shares his tips to help owners deal better with their customers.
Mark Horwood grew up in a farming family and so he understands life in the regions. He had been involved in a number of businesses before starting Captivate Connect https://www.captivateconnect.com/
From Perth they now supply telephony and phone system to businesses right throughout the country.
Mark thinks their success is down to "the big telcos not being that flash at giving good service".
In this episode we discuss;